I have been eating here for the last three months, and never has their food disappointed me. They really do authentic Indian cooking and really enjoy doing take aways.
Dear Shaheenji, We're thrilled to hear that you've had an exceptional experience with us, and we're grateful for your loyalty! It's wonderful to know that our authentic Indian cooking has consistently met your expectations, and we're glad you've enjoyed our takeaways. We're particularly pleased to hear that you've been coming to us for the past three months and have never been disappointed. That means a lot to us, and we're committed to continuing to serve you the best Indian cuisine in town. Thank you for taking the time to share your wonderful feedback with us. We're honored to have customers like you who appreciate our passion for cooking and our commitment to quality. We'll keep working hard to ensure that every dish that leaves our kitchen is a reflection of our dedication to authentic Indian cuisine. Once again, thank you for your kind words, Shaheenji. We look forward to serving you many more delicious meals to come! Warm Regards, Team Curry Kingdom
Excellent service and great food
i’m extremely disappointed was very excited for this dinner. i have a severe nut allergy, i called and double checked there would be no nuts in the curries i ordered even double checked recipes online. ended up having a awful reaction. called again to ask which curry had nuts and for a refund and the guy on the phone told me that he wasn’t listening during my first phone call, how ridiculous. very poor service when i came in to collect the refund, felt like they were pushing us out the door.
Dear Charlotteji, We are deeply sorry to hear that your experience with us was marred by a severe nut allergy reaction. We understand how concerning and distressing this must have been for you. We want to acknowledge your efforts to double-check with us about the presence of nuts in your curries, and we appreciate your diligence in verifying the recipes online. Unfortunately, it appears that we fell short of our commitment to ensuring your safety. This is unacceptable, and we apologize for the distress and discomfort caused. We are taking immediate action to address the issue. We will be conducting a thorough review of our protocols to ensure that our staff is adequately trained to handle food allergies and provide accurate information to our customers. Additionally, we will be re-training our team on the importance of active listening and empathy when handling customer concerns. Regarding your refund, we would like to offer you a gesture of goodwill and ensure that the issue is resolved promptly. Please call us back on 03 341 7444 so we can discuss the details and make it right. We value your feedback and would like to learn more about your experience to prevent similar incidents in the future. Once again, we apologize for the poor service you received, and we hope you will give us another chance to serve you better. Your safety and satisfaction are our top priority. Warm Regards, Team Curry Kingdom
Our absolute new favourite Indian takeaway. We have tried a few Indian restaurants over the past year and it’s been a very mix bag. We read the reviews for Curry Kingdom and assumed they were a bit over the top. We were wrong, the reviews were right. We have ordered twice now in both times the food was excellent. From the various Indian dishes to the naan-bread or poppadoms, they were all excellent. Generally, I would not use the word excellent twice. But honestly, for a third time, they have been excellent and extremely good value. With 100% certainty we will be ordering again.
A delicious butter chicken meal at a reasonable price , highly recommended to dine in .